Natalie & Max Photo and Films


Please read through our terms and conditions carefully. When you have read and agreed to our T&C's please head back over to your 'Booking Form' and tick the box located at the bottom of the form. Once we've received your form we'll be in touch very soon! Love Natalie & Max


“Client” means the person or organisation to whom the invoice is addressed to (whether or not the Client is acting for a third party).

(b) “Photo” means any photograph, transparency, negative, design, digital image file or any other item which may be offered for the purpose of reproduction taken by Natalie & Max Photo & Films.

(c) “Photographer” means Natalie & Max Photo & Films [Ware, Hertfordshire/ Surfal, Portugal]

(d) “Videographer” means Natalie & Max Photo & Films [Ware, Hertfordshire/ Surfal, Portugal]


This is a contract for wedding photography/wedding videography / event photography services and products provided by the Photographer(s)/ Videographer(s) to the Client, the details of which are [set out above/have been agreed by both parties].


a) The Photographer(s) / Videographer(s) agrees to be in attendance on the date of the event and to provide the Client with the photography and or videography package [set out above/agreed with the Client].

b) If the Photographer or videographers is unable to attend the wedding/event due to illness or any other unforeseen circumstances, a suitable replacement photographer(s) / videographer(s) will be provided by Natalie & Max Photo & Films

c) The Client confirms that the bride, groom and any guests present at the wedding can be photographed/ Film without any further permission. If the Client or any of the guests have any concerns, the Client must notify the Photographer(s)/ Videographer(s) as soon as possible.


a) The payment by the Client of a non-refundable deposit in an amount equal to 30% of the total price of the photography package (the “Deposit”) shall secure the booking for the selected wedding date. The Client acknowledges and agrees that in the event of any cancellation by the Client, the Deposit is non-refundable and non-transferable to any other products or services.

b) The Client agrees to pay the full remaining balance for the photography package purchased by no later than 45 days before the agreed wedding date. Natalie & Max Photo & Films shall invoice for the full remaining balance in two separate equal instalments. The Client acknowledges and agrees that in the event of any cancellation by them, all instalments paid by the Client are non-refundable and non-transferable to any other products or services.

c) Subject to paragraph d) below, in case of postponement of the wedding by the Client, every effort will be made to accommodate the new chosen date however if the Photographer / Videographer already has a booking on the new chosen date and is therefore unable to accommodate the postponement, the booking will be classed as a cancellation and the Deposit and all payment instalments paid by the Client shall be non-refundable and non-transferable.

d) If the Client changes the date of the wedding after the payment of the Deposit and the Photographer is available on the new chosen date, an additional fee of an amount equal to 30% of the total price of the photography/ videography package shall be payable and must be paid by the Client in order to secure the booking for the new wedding date.


a) The copyright and all other rights in any Photos/ Films taken remain the property of the Natalie & Max Photo & Films and the Client acknowledges that any Photos / Videos taken at the wedding/event may be used by the Natalie & Max Photo & Films for advertising, competitions or promotional purposes.

b) Following the event/wedding, all Photos / Videos will be uploaded to a password-protected private wedding gallery to be viewed by the Client and their guests. A password will be provided to the Client after the photos/Videos have been uploaded. It is the Client’s responsibility to inform Natalie & Max Photo & Films if they require any Photos/ Footage to be removed from the online viewing galleries.

c) If, as part of the wedding photography package/ Videography package, the Client is provided with a digital files containing Photos/ Videos, the Photos/ Videos may be printed and/or displayed online for personal use but in no circumstances can they be used for commercial activities unless agreed in advance and in writing by Natalie & Max Photo & Films.


The Client agrees that the Photographer/ Videographer shall be the only professional wedding photographer/ Videographer present at the wedding (unless otherwise agreed by Natalie & Max Photo & Films in writing prior to the wedding). If there are any requirements for photographs or video (or any other media) professionals to be present then this shall be discussed and agreed with Natalie & Max Photo & Films in advance in order to ensure the best possible experience and product for the Client.



Head back to your original booking form and select 'submit'. As soon as we've received your form, we'll contact you soon!

Want to discuss any of our terms and conditions, send us a message or give us a call and we’ll happily run through anything with you.